Delivery Information

**Delivery Information**

**Shipping Address:**
No. 288, Changyang Road, Chaoyang District, Beijing

**Contact Email:** trout@chromeheartsonlineearring.com
**Contact Phone:** +86 14502268643

**Shipping Fee:** $1.99 USD

**Delivery Policy:**

- **Processing Time:** Orders are typically processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.
- **Shipping Method:** All orders are shipped via standard international shipping with tracking. Delivery times may vary depending on your location and customs processing.
- **Estimated Delivery Time:**
- Domestic (within China): 3–7 business days
- International: 7–21 business days (may be subject to delays due to customs or unforeseen circumstances)
- **Tracking Information:** Once your order is dispatched, a tracking number will be provided via email. You can use this number to monitor your shipment's progress online.
- **Shipping Coverage:** We ship to most countries worldwide. However, please note that some remote areas may require additional delivery time or incur extra charges. If your location is not supported, we will notify you promptly.
- **Customs & Duties:** International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fee.
- **Lost or Damaged Packages:** In the rare event that your package is lost or damaged during transit, please contact us at trout@chromeheartsonlineearring.com or call +86 14502268643 within 7 days of the expected delivery date. We will assist you in filing a claim and arranging a resolution.
- **Order Changes:** If you need to modify your shipping address or other details, please contact us as soon as possible before the order is shipped. Once shipped, changes cannot be guaranteed.

For any further questions or assistance, feel free to reach out to our customer service team. We are committed to ensuring your delivery experience is smooth and satisfactory.